Samuel Gier, Vice President - Customer Experience at MilkBasket talks about the future of CX, his work at the $50+ million MilkBasket, and how he achieved a 95% customer retention rate.
How to Improve Customer Retention - Samuel talks about MilkBasket's 95% retention rate. verloop parkinson 3 Likes 3 Dislikes 79 views views 60 followers Science & Technology Upload TimePublished on 7 Mar 2019
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